The Care Quality Commission
  • Care Home
  • Care home

Roseside

Overall: Good read more about inspection ratings

Vancouver Road, Liverpool, L27 7DA (0151) 458 7100

Provided and run by:
Roseside Health Care Limited

All Inspections

During an assessment under our new approach

Date of Assessment: 24 November to 10 December 2025. Roseside is a care home with nursing and provides accommodation and personal care for up to 32 people. At the time of the assessment 20 people were living at the home.

We carried out a site visit to the home on 24 November 2025, with the remainder of the assessment being conducted off site.

This service has been in Special Measures since 25 September 2024. The provider demonstrated improvements that had been made. The service is no longer rated as inadequate overall or in any of the key questions. Therefore, this service is no longer in Special Measures.

At the last assessment we found the provider was in breach of regulations in relation to people’s safety and treatment, safeguarding and good governance. At this assessment we found the provider was no longer in breach of regulation. The overall rating has changed to good.

People were provided with safe care and treatment. Risks to people were identified and monitored and staff knew what action to take to mitigate risks to people. People’s care plans contained up to date information. However, the recording of people’s daily care and support needed some improving as it did not always evidence care which had been delivered as per people’s care plans.

Processes to analyse safety events were reliable and timely meaning action was taken to prevent further occurrences.

Medicines were managed safely. For people who were prescribed as and when medicines, protocols to manage these medicines were person centred.

Governance systems and processes were in place to help monitor and act on any identified shortfalls in the quality and safety of care and support.

There were a wide range of meaningful activities for people which had a positive impact on their well-being. People were able to suggest and choose what activities they wanted to do, and staff would support that person to make that happen.

During an assessment under our new approach

Date of assessment – 12 September to 25 September 2024. Roseside provides personal care or nursing care with accommodation. At the time of assessment 19 people lived there. Three regulatory breaches relating to safe care and treatment, safeguarding and governance were identified.

The service did not adequately assess people’s needs and risks. Staff did not always have accurate or sufficient information to guide them in safe care and treatment. The management of medicines was unsafe. Care and treatment did not adhere to best practice. The Mental Capacity Act and Deprivation of Liberty Safeguarding legislation had not been consistently followed. People’s communication needs were not appropriately supported. Processes and audits failed to identify and address service shortfalls. There was a lack of effective managerial and clinical oversight of people’s care. The culture at the home for some people was restrictive. There was in some areas a lack of organisational understanding of the health and social care regulations. People had access to a range of activities in support of their well-being.

The overall rating for this service is ‘Inadequate’ . The service is now in ‘special measures’. The service will be kept under review and, if we do not propose to cancel the provider’s registration, we will re-inspect within 6 months to check for significant improvements. If the provider has not made enough improvement within this timeframe. And there is still a rating of inadequate for any key question or overall rating, we will take action in line with our enforcement procedures. This will mean we will begin the process of preventing the provider from operating this service. This will usually lead to cancellation of their registration or to varying the conditions the registration. If the service has demonstrated improvements when we inspect it. And it is no longer rated as inadequate for any of the five key questions it will no longer be in special measures.