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Pershore Short Term Breaks Good

Inspection Summary


Overall summary & rating

Good

Updated 11 August 2018

We inspected this service on 12 July 2018. The inspection was announced.

Pershore Short Term Breaks offers accommodation for up to four people with learning disabilities and sensory impairments. The home offers short term accommodation to people with complex health needs, so relatives and carers are supported in their caring roles. CQC regulates both the premises and the care provided, and both were looked at during this inspection. Nineteen people used the respite service at the time of our inspection visit.

There was a registered manager in post at the service. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are 'registered persons'. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

At the last inspection in December 2015 the service was rated as Good. At this inspection we found the quality of care had been maintained and people continued to receive a service that was well led, providing safe, caring, effective and responsive care and support that met their needs. The rating remains 'Good'.

There were enough skilled and knowledgeable staff to meet people’s needs and provide effective care. Staff felt they had good training. Staff were supervised and supported in their roles. People were assisted to access health services when needed and staff worked well with other health and social care professionals.

People had a comprehensive assessment of their health and social care needs before they used the service. Care plans contained detailed information to enable people to receive appropriate care and support that was responsive to their needs. People’s care needs were regularly reviewed. The registered manager and the provider were in regular contact with people, or their relatives, to check the care provided was what people needed and expected.

Staff were caring and people were treated with dignity and respect.

Staff understood how to protect people from abuse and harm. There were procedures to keep people safe and manage identified risks to people’s care.

Where medicines were administered staff were trained and assessed as competent to do so safely. The provider had a recruitment process that had suitable checks in place to ensure that prior to staff starting work they were suitable to support people who used the service.

The principles of the Mental Capacity Act (MCA) were followed by the registered manager and staff. People’s decisions and choices were respected and people felt involved in their care. People were supported to have choice and control of their lives and staff sought permission before assisting them.

There were governance systems in place that provided the registered manager with an overview of areas such as care records, medicine records and call times.

Inspection areas

Safe

Good

Updated 11 August 2018

The service remains Good.

Effective

Good

Updated 11 August 2018

The service remains Good.

Caring

Good

Updated 11 August 2018

The service remains Good.

Responsive

Good

Updated 11 August 2018

The service remains Good.

Well-led

Good

Updated 11 August 2018

The service remains Good.