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Princess Alice Hospice Outstanding

Details of this locations CQC registration

Here you will find the list of services and areas where we, the Care Quality Commission, authorise and regulate this service to operate. If you think this service is operating services not listed here please contact us

Type of service
  • Homecare agencies
  • Hospice
Specialisms/services
  • Caring for adults over 65 yrs
  • Caring for adults under 65 yrs
Local authority
  • Surrey

Regulated services/activities

CQC register Princess Alice Hospice to carry out the following legally regulated services here:

Personal care

  • Mrs Lesley Jane Spencer is responsible for these services.
  • Mrs Lesley Jane Spencer is the registered manager for these services at this location.

Treatment of disease, disorder or injury

  • Ms Nicolette Joy Shaw is responsible for these services.
  • Mrs Lesley Jane Spencer is the registered manager for these services at this location.

Diagnostic and screening procedures

  • Ms Nicolette Joy Shaw is responsible for these services.
  • Mrs Lesley Jane Spencer is the registered manager for these services at this location.
If you're the provider who runs this service:

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Inspection ratings

We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:

Star Outstanding – the service is performing exceptionally well.
Green smartie Good – the service is performing well and meeting our expectations.
Yellow smartie Requires improvement – the service isn't performing as well as it should and we have told the service how it must improve.
Red smartie Inadequate – the service is performing badly and we've taken enforcement action against the provider of the service.
Grey smartie No rating/under appeal/rating suspended – there are some services which we can’t rate, while some might be under appeal from the provider. Suspended ratings are being reviewed by us and will be published soon.
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Ticks and crosses

We don't rate every type of service. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them.

There's no need for the service to take further action. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service.
The service must make improvements.
At least one standard in this area was not being met when we inspected the service and we have taken enforcement action.
More about services we haven't rated

 

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Help and guidance...

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