Last updated 9 November 2017
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

This inspection took place on 30 October 2017 and was unannounced. This inspection was completed to check that improvements to meet legal requirements planned by the provider after our comprehensive inspection 17, 18 and 22 August 2017 had been made. We inspected the service against two of the five questions we ask about services: ‘Is the service safe?’ and ‘Is the service well-led?’

The inspection visit was carried out by one inspector. Before the inspection we looked at the information we held about the service including notifications. Notifications are for certain changes, events and incidents affecting their service or the people who use it that providers are required to notify us about.

During the inspection we spoke with the nominated individual, the care coordinator, one referrals coordinator, the office manager and the administrator.

We looked at the medicine administration records and daily records for one person and medicines auditing and monitoring information for two people. We looked at the staff recruitment file for a member of staff who had started working for the service since our last inspection. We also viewed auditing information for the care records for people using the service and other information in respect of audit and monitoring.