Eastbury Nursing Home

On this page

• Overview
• Assessing needs
• Delivering evidence-based care and treatment
• How staff, teams and services work together
• Supporting people to live healthier lives
• Monitoring and improving outcomes
• Consent to care and treatment

Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.

At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.

We assessed a limited number of quality statements in the effective key question and found areas of good practice. The scores for this area have been combined with scores based on the rating from the last inspection, which was good.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

The provider made sure people’s care and treatment was effective by assessing and reviewing their health, care, wellbeing and communication needs with them. People told us they were involved in identifying support needs and the development and review of care plans.
A person explained, “I do have a fairly good understanding about my care plan because we have meetings and if anything changes in my care, that will go in that document.” Relatives confirmed either they or their family member were involved in the development and review of the care plans and risk assessment. A relative said, “We don’t know much about care plans because our relative can say what they want, and we know [our family member] is able to speak for themselves.”
 

We did not look at Delivering evidence-based care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at How staff, teams and services work together during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Supporting people to live healthier lives during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Monitoring and improving outcomes during this assessment. The score for this quality statement is based on the previous rating for Effective.

The provider told people about their rights around consent and respected these when delivering person-centred care and treatment. As part of the review of a person’s support needs the provider assessed if the person was able to consent to the care they required being provided. If a person was identified as possibly not being able to consent a mental capacity assessment was carried out. Care plans included information indicating if a relative/representative of the person had legal authority to make decisions on behalf of the person. People confirmed staff supported them to make choices, asked them if they were happy for care or other support to be provided and if they wanted their care provided differently. People explained, “They are patient and wait and ask if this or that is OK”, and “They do ask if I need anything more and I tell them.”