Updated 17 July 2025
Date of inspection 20 August 2025. Angelic Care is a care at home service providing personal care and support to adults of all ages, some of whom were living with dementia and physical disabilities. Not everyone using the service received personal care. CQC only inspects where people receive personal care. Where they do, we also consider any wider social care provided. This was the first assessment of the service, and we reviewed all key questions and quality statements. At the time of the assessment there was a manager in post who was registered with CQC. During the inspection we identified areas of risk associated with infection control practices and management oversight. Systems and processes were in place to monitor the quality of the service. However, where concerns had been identified, actions were not always taken to identify the root cause and prevent recurrence. The registered manager and the nominated individual were receptive to feedback and took action to address the issues during the assessment.