During an assessment under our new approach
Date of assessment 7 October 2025 to 24 November 2025
Go Care Ltd provides personal care to people in their own homes. This was the 1st inspection since being registered on 8 December 2022 .
There were 3 people using the service when we carried out the assessment who had personal care needs.
During the assessment we contacted people or their relatives, and care staff to gather their feedback regarding how people’s personal care needs were being met. We found that the care, and support people received was safe, and supplied by well-trained, competent, and professional staff.
The provider recruited staff appropriately, and people were supported to take acceptable risks in a proactive and encouraging, way that enhanced their quality of life. This meant people’s social isolation was reduced. People received support from staff who worked well as a team, and provided joined up, integrated care. This included involving external healthcare professionals. The provider enhanced people’s independence by adopting a holistic approach to care which gave them a better choice regarding how it was delivered. This included the service they received, and control over when they received it. The provider recorded people’s consent to care, and treatment in their care plans, and people were encouraged, and supported to maintain healthy diets. The provider monitored the support provided to enhance and drive improved experiences, and outcomes for people. The service was well led, had good governance, and effective monitoring systems.