The Children's Trust - Tadworth

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• Overview
• Shared direction and culture
• Capable, compassionate and inclusive leaders
• Freedom to speak up
• Workforce equality, diversity and inclusion
• Governance, management and sustainability
• Partnerships and communities
• Learning, improvement and innovation

We assessed two quality statements from this key question. Staff in the children’s homes were suitably trained and supported to perform their roles. Staff told us about how they learn and implement learning when policies change. We saw clear lines of governance and investigation of incidents with appropriate actions and learning being implemented.

This service is not scored or rated.

Find out what we look at when we assess this area in our information about our new Single assessment framework.

The judgement for Shared direction and culture is based on the latest evidence we assessed for the Well-led key question.

There were experienced leaders at The Children’s Trust who had capacity, capability and integrity to ensure that the comprehensive offer to children at the trust is delivered compassionately and effectively with an open lessons learned culture to manage risk well.

The judgement for Freedom to speak up is based on the latest evidence we assessed for the Well-led key question.

The judgement for Workforce equality, diversity and inclusion is based on the latest evidence we assessed for the Well-led key question.

Leaders and managers supported staff, and staff were clear on their individual roles and responsibilities. Managers met with staff formally and informally, and through staff meetings regularly for line management, supervision and updates.

Issues of concern around arrangements for children with changing health needs were being followed and staff were aware of processes and when to escalate concerns or ask for support from the clinical managers overnight.

Handovers and team meetings were happening regularly with clear communication evident. Staff received governance messages from the organisation.

There were improved and strengthened risk management processes. Leaders encouraged staff to report all incidents openly and transparently. Incidents and risks were overseen regularly in a multi-disciplinary forum. We saw actions and learning from a number of incidents that were reviewed. Learning from incidents was disseminated in different ways through training, bulletins, policy of the month and directly with staff.

The judgement for Partnerships and communities is based on the latest evidence we assessed for the Well-led key question.

The judgement for Learning, improvement and innovation is based on the latest evidence we assessed for the Well-led key question.