- Care home
St Anthony
Report from 10 June 2025 assessment
Contents
Ratings
Our view of the service
We carried out this comprehensive assessment between 17 and 25 June 2025. The assessment was carried out due to some concerns raised relating to the age of the current rating for this service. The service is registered to provide support to younger adults and people living with learning disabilities or autistic spectrum disorder and people with physical disabilities. St Anthony is a residential care home providing accommodation to up to 29 people who require nursing and personal care. At the time of our assessment 23 people were living at the service. The service was set in a large property in a rural setting. Laid out over 3 floors, people had the freedom to move around the service as they wished. There were opportunities for people to socialise and spend time with other people or if they preferred, they could spend time in their rooms. People lived safely at the service, supported by a staffing team that were fully trained and who had been safely recruited into the service. Staff knew the correct steps to take to minimise risk and to report any safeguarding issues that arose. The service was clean and personal protective equipment (PPE) used appropriately. Medicines were stored and administered safely. People’s support needs were assessed prior to moving into the service and then regularly reviewed. The service worked well with other health and social care professionals to ensure good outcomes for people. People’s independence was encouraged and people could make their own decisions about their daily lives. Some people were supported with complex decisions and mental capacity assessments that were decision specific were in place, as were Deprivation of Liberty Safeguards (DoLS). Staff treated people with kindness and respect. Staff welfare and support were respected by the registered manager and staff told us they felt supported. Care was person centred and people had a variety of ways that they could communicate, supported by a staff team that knew them well. People could engage in whatever activities they chose. The registered manager had worked at the service for several years and had a clear vision of the future of the service with people’s care and supporting them to lead their best lives, at the centre of future plans. A robust governance process was in place and systems for sharing good practice and learning from when things went wrong, were shared with staff. Equality and diversity policies were in place and processes upheld with people’s difference being celebrated. We have assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted. The service was fully compliant with these principles.
People's experience of this service
We observed people at the service, watched the support proved by staff and interactions between them. People were treated respectfully, with compassion and staff were able to assess people’s moods and how they were feeling through their own observations, communications styles and because they knew them well. People could move around the service as they wished with no restrictions. They chose their activities and where they wanted to spend their time. People had choice in all aspects of their daily lives with the only support and restrictions in place being imposed for their safety and with their cooperation and understanding. People had a voice. People communicated in a variety of ways, some were non-verbal and used Makaton sign language or other processes to convey their wishes, feelings and issues. Without exception relatives we spoke with told us they were confident their loved ones were cared for, supported, and empowered to enjoy their best lives living at the service.