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Heron House Requires improvement

Overview and CQC Inspections


Overall
Requires improvement

Read overall summary

Latest inspection: 6 August 2020

Report published: 24 September 2020

Infection prevention and control

  • Visitors

    Assured
  • Shielding

    Somewhat assured
  • Admission

    Assured
  • Use of PPE

    Somewhat assured
  • Testing

    Assured
  • Premises

    Assured
  • Staffing

    Assured
  • Policies

    Assured

Who runs this service

Heron House is run by Optima Care Limited

  • Ms Lisa Kay Rowland-Hall
  • Nominated individual

Type of service

Residential homes

Specialisms/services

Accommodation for persons who require nursing or personal care, Eating disorders, Learning disabilities, Mental health conditions, Physical disabilities, Sensory impairments, Caring for adults under 65 yrs