- Independent doctor
Private GP Services Leeds Gateway
Assessment report published 9 October 2026
Contents
Ratings
Our view of the service
Private GP Services Leeds Gateway is an independent health service which offers private general practitioner services including medical consultations and treatments, vaccinations and health screening.
The provider is registered with the Care Quality Commission to deliver the regulated activities; diagnostic and screening procedures and treatment of disease, disorder or injury. This includes consultations, examinations, and treatment of acute and chronic health conditions.
This is the first assessment for this service since its registration with CQC. At this assessment we reviewed the service’s performance in the key questions safe, effective, caring, responsive and well-led. The service is rated good overall and in all key questions.
The provider had a good learning culture and people could raise concerns. Managers investigated incidents thoroughly. People were protected and kept safe. Staff understood and managed risks. The facilities and equipment met the needs of people, were clean and well-maintained and any risks mitigated. There were enough staff with the right skills, qualifications and experience. Managers made sure staff received training and regular appraisals to maintain high-quality care. Staff managed medicines well and involved people in planning any changes.
People were involved in assessments of their needs. Staff reviewed assessments taking account of people’s communication, personal and health needs. Care was based on latest evidence and good practice. Staff worked with all agencies involved in people’s care for the best outcomes and for smooth transitions when moving services. Staff made sure people understood their care and treatment to enable them to give informed consent.
People were treated with kindness and compassion. Staff protected their privacy and dignity. They treated them as individuals and supported their preferences. People had choice in their care and treatment. The registered provider supported staff wellbeing.
People were involved in decisions about their care. Staff provided information people could understand. The registered provider worked to eliminate discrimination. People received fair and equal care and treatment. People were involved in planning their care and understood options around choosing to withdraw or not receive care.
Leaders and staff had a shared vision and culture based on listening, learning and trust. Leaders were visible, knowledgeable and supportive, helping staff develop in their roles. Staff felt supported to give feedback and were treated equally, free from bullying or harassment. Staff understood their roles and responsibilities. There was a culture of continuous improvement with staff given time and resources to try new ideas.
People's experience of this service
People were positive about the quality of their care and treatment. As part of this assessment, we asked people to give feedback regarding the service via our CQC Give Feedback on Care form. We received feedback from 5 patients, all of which was positive. Patients used words such as excellent, kind and welcoming to describe their experience.