D-Restricted Ltd

The service had a proactive and positive culture of safety, based on openness and complete honesty. The service worked collaboratively to establish and maintain safe systems of care. Safety was well managed and monitored. The service worked well with caregivers to fully understand what being safe meant to them and how to achieve that. Risks were fully understood and manged holistically in a way which met caregivers individual needs. Environmental risks were identified and controlled well. Infection risks were thoroughly assessed and proactively mitigated. The registered manager was qualified, skilled and experienced to carry out the surgical procedure.