D-Restricted Ltd

The service was exceptional at making sure people were at the centre of their care. They had an exceptional understanding of the diverse health and care needs of people. Care was joined-up, flexible and supported choice and continuity. Information provided was tailored to caregivers’ individual needs. They always involved people in decisions about their care. The service was exceptional at ensuring people could access the care, support and treatment they needed when they needed it. The registered manager actively listened to information about people who were most likely to experience inequality in experience or outcomes and tailored their care, support and treatment in response to this.