During an assessment under our new approach
Date of assessment 10 August – 03 September 2026.
Daffodil Care Ltd is a domiciliary care agency providing personal care to people living in their own homes, to support them to live as independently as possible. At the time of this assessment, 7 people were receiving support with personal care. The service supports adults with a range of needs, including people living with dementia, physical disabilities, older people and younger adults.
People were not always supported safely in line with their assessed needs. Care plans did not consistently identify people's individual needs or provide clear guidance for staff on the support required.
We found areas where improvement was needed. These concerns had not been effectively identified or addressed through the provider's governance and oversight systems. This meant systems were not always effective in monitoring the quality and safety of care.
The provider was in breach of legal regulations relating to safe care and treatment and governance.
We have asked the provider for an action plan in response to the concerns found at this assessment. Following our feedback, the service took immediate steps to address the concerns.