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Inspection Summary


Overall summary & rating

Good

Updated 7 November 2017

The Farthings Nursing Home is registered to accommodate 60 people for nursing and personal care. It is a large purpose built building that provides passenger lift access to both floors. There are a number of lounge areas on each floor and dining rooms located on the ground and first floor. There are 58 single bedrooms and one double, the majority of which have en-suite facilities. There is a large parking area at the front of the property. At the time of our inspection visit there were 57 people who lived at the home.

At the last inspection the service was rated Good. At this inspection we found the service remained Good.

We observed staff providing support to people throughout our inspection visit. We saw they were kind and patient and treated people with dignity and respect.

People who lived at the home and their visitors told us they were happy living at the home and felt safe in the care of staff supporting them. One person said, “ I feel perfectly safe, the staff look after me.”

People visiting the home told us staff were attentive, kind and caring towards their relatives. They said their relatives were getting the best care possible and staff went above and beyond their expectations with the care provided.

The service had systems in place to record safeguarding concerns, accidents and incidents and take necessary action as required. Staff had received safeguarding training and understood their responsibilities to report unsafe care or abusive practices.

Risk assessments had been developed to minimise the potential risk of harm to people during the delivery of their care. These had been kept under review and were relevant to the care provided.

Staff had been recruited safely, appropriately trained and supported. They had skills, knowledge and experience required to support people with their care and social needs.

The service had sufficient staffing levels in place to provide support people required. People told us staff were responsive and available when they needed them.

Medication procedures observed protected people from unsafe management of their medicines. Regular audits and medication risk assessments had been completed to ensure procedures were safe. Medicines were safely kept with appropriate arrangements for storing in place.

We saw there was an emphasis on promoting dignity, respect and independence for people who lived at the home. People told us staff treated them as individuals and delivered person centred care. Care plans seen confirmed the service promoted people’s independence and involved them in decision making about their care.

We looked around the building and found it had been maintained, was clean and hygienic and a safe place for people to live. We found equipment had been serviced and maintained as required.

The design of the building and facilities provided were appropriate for the care and support provided.

The service had safe infection control procedures in place and staff had received infection control training. Staff wore protective clothing such as gloves and aprons when needed. This reduced the risk of cross infection.

People were supported to have maximum choice and control of their lives and staff support them in the least restrictive way possible; the policies and systems in the service support this practice.

Staff knew people they supported and provided a personalised service in a caring and professional manner. Care plans were organised and had identified care and support people required. We found they were informative about care people had received.

People told us they were happy with the variety and choice of meals available to them. We saw regular snacks and drinks were provided between meals to ensure people received adequate nutrition and hydration.

We saw people who lived at the home had access to healthcare professionals and their healthcare needs had been met. Three visiting healthcare professionals spoke highly about the care provided by the registe

Inspection areas

Safe

Good

Updated 7 November 2017

The service remains Good.

Effective

Good

Updated 7 November 2017

The service remains Good.

Caring

Good

Updated 7 November 2017

The service remains Good.

Responsive

Good

Updated 7 November 2017

The service remains Good.

Well-led

Good

Updated 7 November 2017

The service remains Good.