Farthings Nursing Home

Updated 25 February 2026

The assessment took place between 10 March and 13 April 2026. The Farthings Nursing Home provided accommodation for adults who required nursing or personal care, and at the time of the assessment, 53 people were living there.

The service demonstrated a consistently good standard of care, supported by effective leadership, a positive culture and well-established systems. Leaders had promoted a proactive and person-centred approach, encouraging openness, reflection and learning. Staff reported that they felt valued, supported and able to raise concerns or share ideas, which contributed to maintaining and improving care quality and safety.

Governance systems were robust and operated effectively, providing oversight of quality, safety and performance. Information from audits, incidents and feedback was routinely reviewed and used to support ongoing improvements and maintain positive outcomes for people.

Staff worked well in partnership with healthcare professionals and other organisations, helping to ensure coordinated and responsive care. The service maintained constructive relationships with external partners, which supported continuity of care and positive outcomes for people using the service.

Staff had the necessary skills, knowledge and confidence to support people with a range of needs safely. This included helping people to remain in familiar surroundings wherever possible and supporting timely access to other services when required.

There was a clear focus on staff wellbeing, development and retention. Morale was positive, leadership was visible, and staff described working in a supportive environment.

The home was clean, welcoming and well maintained. Infection prevention and control measures, along with risk management systems, were in place and followed appropriately.

Overall, the service provided good-quality care and achieved positive outcomes for people, demonstrating consistent and reliable practice

Updated 25 February 2026

People consistently described their experiences of living at the home as highly positive and[LB1] enriching, reflecting a service that continually exceeds expectations. Individuals spoke with warmth about the care they received, describing staff as kind, compassionate and highly attentive. People said they felt safe, valued and respected at all times, with one person sharing, “I feel loved,” and another explaining, “I never feel rushed or hurried, and my choices are respected.” These experiences demonstrated how Respect was embedded in every interaction.

People felt fully involved in decisions about their care and trusted staff to act with openness and honesty, reflecting a strong culture of Integrity. They were empowered to maintain independence, choice and control, with care consistently delivered in a highly personalised way that improved outcomes and wellbeing.

The home was described as having a warm, inclusive atmosphere where “it feels like a family.” People spoke positively about how staff went the extra mile to ensure they were comfortable, engaged and able to maintain meaningful relationships. Staff were intuitive and responsive, often anticipating needs and supporting people to live fulfilling lives. People and their relatives also spoke highly of the compassionate, dignified and person-centred end-of-life care provided, where individuals were supported to remain comfortable, respected and surrounded by those important to them. This reflected Brilliance and Stewardship in practice, with staff demonstrating a deep commitment to delivering care that not only improved outcomes but upheld dignity and compassion at every stage of life.