• Care Home
  • Care home

Archived: Sanctuary Supported Living - 98 Old Milton Road

98 Old Milton Road, New Milton, Hampshire, BH25 6EB (01425) 638212

Provided and run by:
Sanctuary Care Limited

Important: The provider of this service changed. See new profile

All Inspections

20 September 2013

During a routine inspection

We spoke with two people and observed them as they received care and support from staff. We reviewed the records of the four people living at the home. We spoke with three staff and reviewed their records. We saw that people were supported to do the things they most enjoyed and they had a full programme of activities they enjoyed. Two people told us the staff were kind and when we observed care and support being provided this was respectful and unhurried.

Staff told us they were well trained so as to meet people's needs. Their records demonstrated attendance at a wide range of educational courses. which were available through the provider and staff were encouraged to undertaken other training that enhanced their abilities. Staff told us they loved working with the people living at the home. We observed that they interacted warmly with people in ways that provided care and support in line with people's care plans.

3 December 2012

During a routine inspection

The premises at 98 Old Milton Road is comprised of the registered care home for five people with a learning disability and is linked to another building of five flats. This is where other people with a learning disability are supported to live independently. Our inspection relates to the care home only, as this is registered with CQC.

We were assisted throughout the inspection by the care staff, two of the people who lived at the home and the home's deputy manager. When we arrived at the home, three of the five people were about to leave to attend day services. We spent the morning with the two remaining people and the two members of staff who were on duty to support them.

People living at the home were supported to live as independently as possible. They were treated respectfully and the staff promoted people's privacy and dignity.

People's health care needs were met as staff made sure that people had access to health care services. People were encouraged to lead active and fulfilling lives by being able to make choices about everyday living.

People were protected from abuse by the staff being trained appropriately in the protection of vulnerable adults. A range of appropriate policies and procedures concerning abuse and the protection of vulnerable adults were available in the home.

The home was well managed and run in the interests of people living there.