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Inspection Summary


Overall summary & rating

Good

Updated 20 March 2019

About the service:

The Bungalow is a residential care home, providing personal care and accommodation for five people who may have a learning disability and or complex/physical health needs.

People’s experience of using this service:

People were safe living in the service. Risks had been identified and people were looked after safely.

Staff were kind and caring and supported people to be as independent as possible.

People had access to healthcare professionals when required.

Staff knew how to care for people. Staff used their skills and the resources and equipment provided so the risk of accidental harm or infections was reduced. Staff had developed effective skills to meet he complex needs of the people at the service.

People were supported to have their prescribed medicines safely to remain well.

People were supported to eat and drink. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible.

The registered manager had clear oversight of the service and worked alongside staff. Staff were respectful of the register manager and told us they were approachable and supportive.

We found the service continued to meet the characteristics of a “Good” rating in all areas; More information is available in the full report.

Rating at last inspection:

Good (The date of the last report published was 28 September 2016).

Why we inspected:

This was a planned inspection based on the rating at the last inspection.

Follow up:

We will continue to monitor this service in line with our re-inspection schedule for those services rated as Good.

Inspection areas

Safe

Good

Updated 20 March 2019

The service remains Good.

Details are in our Safe findings below.

Effective

Good

Updated 20 March 2019

The service remains Good.

Details are in our Effective findings below.

Caring

Good

Updated 20 March 2019

The service remains caring.

Details are in our Caring findings below.

Responsive

Good

Updated 20 March 2019

The service remains Good.

Details are in our Responsive findings below.

Well-led

Good

Updated 20 March 2019

The service remains Good.

Details are in our Well- led findings below.