• Care Home
  • Care home

Bede House

Overall: Outstanding read more about inspection ratings

1 Ryhope Street South, Sunderland, SR2 0HG (0191) 716 966

Provided and run by:
Malhotra Care Homes Limited

Important: The provider of this service changed. See old profile

All Inspections

During an assessment under our new approach

Date of assessment: 8 May 2025 to 31 July 2025. The service provides nursing and personal care for older people, some of whom are living with dementia and younger people with a physical disability. There were 66 people living at Bede House at the time of the inspection.

We caried out this assessment to follow-up the breach of good governance we identified when we last inspected between February and April 2024. The provider had made progress and was no longer in breach of the regulations.

Bede House was extremely well-led. The registered manager was a positive role model who was well respected amongst peers and external professionals. Staff were especially dedicated to providing the best possible care to enable people, often with very complex needs, to achieve positive outcomes. The provider had forged strong links with partners to enable people to receive holistic care and to integrate into the local community. There was a strong focus on continuous learning and improvement. The provider invested in staff so they could develop and take on new challenges.

Safeguarding concerns were reported to the local authority appropriately and fully investigated. Individual risk assessments were completed when needed to help ensure people’s safety. There were enough staff deployed to meet people’s needs. New staff were recruited safely.

People experienced good outcomes from living at Bede House.

During an assessment under our new approach

Date of assessment 22 February to 16 April 2024. This is the first rating for this location.

We found 1 breach of the legal regulations in relation to good governance. The provider had an established quality assurance system used across all of its homes. These systems and audits were not always effective in identifying or addressing shortfalls in recruitment records and medicines management. However, we found no evidence to suggest people had been adversely impacted by this. We have asked the provider for an action plan in response to our concerns.

Care plans to guide staff about the care people needed were not always person-centred.

The provider had appropriate processes to help safeguard people from abuse. The provider investigated and reviewed falls and other incidents. They had recently developed an electronic system to enable managers to gather better information to help identify trends and learn lessons.

The home was clean and well-maintained. The provider completed checks and managed risks to maintain a safe environment.

Staff supported people to have enough to eat and drink, and to access healthcare.

The provider followed the requirements of the MCA, including applying for DoLS authorisations for relevant people.

The home had developed partnership arrangements with the local community, such as the church and school.