During an assessment under our new approach
Ely Ear Care is an independent healthcare service that provides private ear care in the Cambridgeshire area. The service is provided by a registered nurse, who is the sole clinician and registered manager of this service. A registered manager is a person who is registered with the Care Quality Commission to manage the service. There were no other staff working at the service at the time of inspection.
The service offers micro-suctioning and irrigation to the public, this includes children. Patients may attend for a single treatment, or they may return for ongoing care. The service does not provide an NHS service or receive referrals from other NHS providers.
We carried out a comprehensive assessment of the service. This was the first inspection following the registration of the provider and the purpose was to provide a rating. A site visit was carried out on 6 May 2026. The assessment was led by a CQC inspector and supported by another inspector on the site visit. Information was also requested from the service which was reviewed remotely.
This assessment considered the demographics of the people using the service, the context the service was working within and how this impacted service delivery. Where relevant, further commentary is provided in the quality statements section of this report.