Cygnet Aspen Clinic

This means we looked for evidence that the service involved people and treated them with compassion, kindness, dignity and respect.

At our last assessment we rated this key question as good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.

The service treated people with kindness, empathy and compassion and respected their privacy and dignity. They promoted patient’s independence, so they knew their rights and had choice and control over their care, treatment and wellbeing.

Staff followed appropriate policies to maintain confidentiality.