Spire Little Aston Hospital

Spire Little Aston services had a proactive, systematic approach to managing safety. Leaders embedded, maintained and sought to continuously improve a culture of openness and collaboration, and safety was everyone’s top priority. Staff recognised and reported incidents and near misses and reported them appropriately. Incidents were robustly investigated and learning was used and widely shared to improve practice.

There was a comprehensive safeguarding system. Staff had clear roles and responsibilities. This meant safeguarding risks were identified, managed actioned and reduced.

Spire Little Aston consistently applied person centred care with a positive culture which supported patient choice. This created trust between patients and staff and protected the safety and wellbeing of all people using services. 

There was a collaborative approach to working with partners to comprehensively identify and manage shared risks and joint processes for monitoring their effectiveness. This led to enhanced standards of treatment and care at each step of patients’ care journey.

The design, maintenance and use of facilities, premises and equipment kept patients safe.

There were enough staff with the right skills, qualifications and experience in departments, wards and in theatres to ensure high quality care and treatment. Managers made sure staff received training and had regular appraisals to maintain high-quality care.

Staff controlled infection risk well. They used equipment and control measures to protect patients, themselves, and others from infection. They kept equipment and the premises visibly clean.

The service used systems and processes to safely prescribe, administer, record and store medicines.