Sinnott Medical Centre

Updated 31 October 2025

Sinnott Medical Centre is a GP practice located in Walthamstow, East London, serving approximately 7,000 patients under a contract with NHS England. According to data from the Office for Health Improvement and Disparities, the practice is situated in an area with a deprivation score of 2 out of 10 (where 1 indicates the most deprived and 10 the least deprived).

This was the first assessment of the provider since they registered under a new name and location in June 2022. We reviewed 33 quality statements across the five key questions: safe, effective, caring, responsive, and well-led. The assessment included a site visit conducted on 4 September 2025.

The service demonstrated efforts to ensure patients could access timely care and treatment. However, data from the GP Patient Survey indicated a negative trend in patient experience. Leaders showed awareness of the local population’s needs and the challenges facing the service. Staff well-being was strongly promoted, and team members reported enjoying their roles and feeling well supported.

The service has been rated requires improvement overall, as well as in the key questions safe and well-led. This rating reflects concerns that care and treatment were not consistently delivered in line with evidence-based guidelines, and the gaps in staff training we identified during the site visit. The provider has been issued with an action plan and is required to inform us of the steps taken to address these areas for improvement.

Updated 31 October 2025

The national GP Patient Survey conducted between December 2024 and April 2025 received 125 responses. The results showed the practice was below the local and national average in several indicators in particular relating to patient’s experience of accessing the service.The provider highlighted more positive feedback from their Friends and Family Test (FFT) and Google reviews. While this internal feedback is noted, the national GP Patient Surveyis a validated, benchmarked tool designed to provide a representative picture of a practice's patient population.

There was an active patient participation group (PPG) who represented the views of people using the service. A representative from the PPG described how the provider made positive changes because of feedback, such as implementing a new telephone system to improve patient access and their experience of contacting the service.