The Droitwich Spa Hospital

Our overall rating of well-led at Droitwich Spa Hospital has improved to Good. Surgery was rated as good.

Managers had the skills and abilities to run the service. They were visible and approachable and
supported staff to develop their skills and take on more senior roles. The service had a vision and
strategy for what it wanted to achieve and plans to achieve it developed collaboratively with the team.
The service had an open culture where people, their families and staff could raise concerns without
fear.
Governance processes were effective and facilitated collaborative working and encouraged innovation.
Staff at all levels were clear about their roles and accountabilities and had regular opportunities to
meet, discuss, and learn from the performance of the service. There were appropriate systems to
manage performance effectively. Risk management systems were well developed, multidisciplinary,
and included local NHS and other independent services.