Rivers Hospital

Ratings - Services for children & young people

• Overall

  Good

• Safe

  Good

• Effective

  Good

• Caring

  Good

• Responsive

  Good

• Well-led

  Good

Our view of the service

The assessment was on 15 April 2026. This service was rated good. Services for Children and Young people were embedded within Rivers Hospital. Rivers Hospital within the Ramsay Health group. The hospital offers a range of services to children and adults including surgery, medical care, diagnostic imaging and outpatient services alongside a children and young people services.

We undertook this assessment due the timescale since the last inspection in 2019.

There was a strict admissions criteria that meant that most children required a GP referral in order to receive surgical treatment at the hospital. The hospital conducted day case procedures and did not permit overnight stays. The service had an embedded governance structure in place that meant paediatric registered nurses guided children and young people and their parents or guardians through the care pathway.

People's experience of this service

We spoke with 4 families with children and young people as part of the assessment. Children and young people were consistent in their praise for the staff that worked at the service. Feedback about children and young people’s (CYP) outpatient services was shared with us following the site visit. Feedback from 2025 provided by parents and guardians was consistently positive and praised the level of care provided by staff at the service. The service had facilities to provide ward-based care to children and young people. This praise was also recorded and reflected in patient surveys and reviews. However, children now share waiting areas alongside adult patients