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Inspection Summary


Overall summary & rating

Good

Updated 21 January 2022

Croham Place is a care home registered to provide personal care and nursing for up to 35 adults who have a range of complex needs. The service is divided into three separate units. The largest is The Manor which is a home for 14 physically disabled adults with complex care needs requiring nursing intervention. The Beeches is a house for 12 men with acquired brain injuries (ABI) and behaviours that may challenge others. The Nightingales is a home for 9 men of a working age who have sustained a brain injury which affects their behaviour, ability to process information and ability to function independently. Service users may also present with a premorbid mental health diagnosis and experience a variety of physical health conditions.

We found the following examples of good practice:

The provider had a robust system in place to ensure that visitors and external staff entering the premises had their vaccination status and lateral flow tests (LFT) checked. For those visiting who were unable to obtain and complete an LFT before entering, there was a designated toilet just inside the entrance which was dedicated to visitors being able to complete their testing here. We saw evidence of a substantive supply of LFTs available for such use. In addition, face masks and alcohol gel was in plentiful supply by the entrance and temperatures of anyone visiting were checked and recorded by a staff member.

The provider had implemented appropriate social distancing in all communal areas across the three units. For example, the dining areas and living rooms had appropriately spaced chairs to ensure a distance of 1-2 metres between residents could be maintained.

The provider had an admissions process in place. Whilst only one resident had been admitted during the COVID-19 pandemic, we were assured that a negative polymerase chain reaction (PCR) test and LFT were checked prior to admitting this resident from secondary care. The isolation period in this instance was not relevant as the resident was nursed in bed; however, the manager advised any positive result would indicate a seven day isolation period and would require a negative LFT result after this time prior to leaving their room.

Our observations during the inspection confirmed staff were adhering to personal protective equipment (PPE) and social distancing guidance.

The provider had ensured staff who were more vulnerable to COVID-19 had been assessed and plans were in place to minimise the risk to their health and wellbeing.

Inspection areas

Safe

Good

Updated 21 January 2022

Further information is in the detailed findings below.

Effective

Good

Updated 21 January 2022

Caring

Good

Updated 21 January 2022

Responsive

Good

Updated 21 January 2022

Well-led

Good

Updated 21 January 2022