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Abbotsleigh Mews Care Home Requires improvement

We are carrying out a review of quality at Abbotsleigh Mews Care Home. We will publish a report when our review is complete. Find out more about our inspection reports.

Inspection Summary

Overall summary & rating

Requires improvement

Updated 17 December 2020

About the service

Abbotsleigh Mews Care Home is a care home providing personal and nursing care to 106 people aged 65 and over at the time of the inspection. The service can support up to 120 people. The care home accommodates 120 people across four separate wings, each of which has separate adapted facilities. One of the wings specialises in providing care to people living with dementia.

People’s experience of using this service and what we found

People were exposed to the risk of catching and spreading infection as the cleanliness and hygiene of the home was not maintained. Staff did not always follow good hygiene and infection control procedures. The systems in place for assessing the quality of the service relating to infection prevention and control were not effective.

The service worked in partnership with the local authority and other relevant agencies to deliver the service.

For more details, please see the full report which is on the CQC website at

Rating at last inspection

The last inspection of the service was Good (published 24 October 2019).

Why we inspected

CQC have introduced targeted inspections to follow up on Warning Notices or to check specific concerns. They do not look at an entire key question, only the part of the key question we are specifically concerned about. Targeted inspections do not change the rating from the previous inspection. This is because they do not assess all areas of a key question.

We undertook this targeted inspection to follow up on specific concerns which we had received about the outbreak of coronavirus at the service. A decision was made for us to inspect and examine this risk.

We inspected and found there was a concern with infection prevent and control in the home, so we widened the scope of the inspection to become a focused inspection which included the key question well-led.

We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to coronavirus and other infection outbreaks effectively.


We have found evidence that the provider needs to make improvements. Please see safe and well-led sections of this full report. The overall rating for the service has changed from good to requires improvement. This is based on the findings at this inspection.

We have identified breaches in relation to infection control and prevention and quality monitoring at this inspection.

Full information about CQC’s regulatory response to the more serious concerns found during inspections is added to reports after any representations and appeals have been concluded.

Follow up

We will request an action plan for the provider to understand what they will do to improve the standards of quality and safety. We will work alongside the provider and local authority to monitor progress. We will return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.

Inspection areas


Requires improvement

Updated 17 December 2020

At our last inspection we rated this key question requires improvement. We have not reviewed the rating at this inspection. This is because we only looked at the parts of this key question we had specific concerns about.



Updated 17 December 2020



Updated 17 December 2020



Updated 17 December 2020


Requires improvement

Updated 17 December 2020

The service was not always well-led.