- Care home
Abbotsleigh Mews Care Home
Assessment report published 3 June 2025
Contents
Ratings
Our view of the service
Date of assessment: 16 and 17 April 2025.
Abbotsleigh Mews Care Home is a care home that can accommodate for up to 120 people. They provide personal and nursing care for older people, some of whom are living with dementia. At the time of our assessment there were 115 people living at the service.
The assessment was carried out because of the length of time since our last comprehensive rating. The last rating for this service was good (published 24 October 2019). Following this assessment, the service has received an overall rating of ‘Good’ for the quality statements we assessed.
We spoke with the home manager, the regional support manager and the senior regional director. We also spoke with 12 staff including nurses, care staff, the chef, the activities coordinator, the gardener, housekeeper and laundry assistant. We used the Short Observational Framework for Inspection (SOFI). SOFI is a way of observing care to help us understand the experience of people who could not talk with us.
We found people were protected from risk of abuse and risks to people were managed well. People were treated with dignity and respect. There were enough staff to support people and meet their needs. People had access to health care professionals when they needed them, and they received their medicines when needed. People’s care was regularly reviewed to ensure this remained effective.
People's experience of this service
During the assessment, we spoke with 14 people who used the service and 9 relatives. People told us they felt safe and there were enough staff to meet their needs. People told us staff treated them with kindness, and respected their independence, privacy and dignity. People and their relatives spoke positively about staff and the care and support they received. People and their relatives told us they felt the service was well managed and the new manager was visible and approachable.