Hutton Village Care Home

On this page

• Overview
• Shared direction and culture
• Capable, compassionate and inclusive leaders
• Freedom to speak up
• Workforce equality, diversity and inclusion
• Governance, management and sustainability
• Partnerships and communities
• Learning, improvement and innovation

There was a positive culture at the service. Managers and staff worked collaboratively to ensure people received good care. Governance and management systems, and information about risks, performance, and outcomes were used effectively to improve care. Staff were very positive about the senior team and the support they received.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

We did not look at Shared direction and culture during this assessment. The score for this quality statement is based on the previous rating for Well-led.

We did not look at Capable, compassionate and inclusive leaders during this assessment. The score for this quality statement is based on the previous rating for Well-led.

We did not look at Freedom to speak up during this assessment. The score for this quality statement is based on the previous rating for Well-led.

We did not look at Workforce equality, diversity and inclusion during this assessment. The score for this quality statement is based on the previous rating for Well-led.

Systems were in place to monitor and review the quality of care and experiences of people. Regular audits were completed and demonstrated a commitment to continuous learning and improving care.

Staff told us they felt supported and the service was well managed. We received comments such as, "The managers here are approachable, they are very open to everyone and cares for staff, they always listen to any concern and take action immediately." The registered manager was approachable and transparent throughout the assessment process and had a supportive workforce sharing the same vision to provide a safe and happy home for people. One staff member told us their values for the service were; "To be caring and act with respect and empathy. Be brave and make new possibilities happen for people and be responsible for my own actions".

We did not look at Partnerships and communities during this assessment. The score for this quality statement is based on the previous rating for Well-led.

We did not look at Learning, improvement and innovation during this assessment. The score for this quality statement is based on the previous rating for Well-led.