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Archived: Support for Living Limited - 13 Newburgh Road

Overall: Requires improvement read more about inspection ratings

13 Newburgh Road, Acton, London, W3 6DQ (020) 8993 5992

Provided and run by:
Support for Living Limited

Latest inspection summary

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Background to this inspection

Updated 8 April 2015

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

This inspection took place on 15 and 16 January 2015. The visit on 15 January 2015 was unannounced and we told the provider we would return on 16 January to complete the inspection.

The inspection team consisted of one inspector.

Before the inspection, we reviewed the last inspection report and statutory notifications sent to us by the provider.

During the inspection, we spoke with all three people using the service, three care staff and the home’s registered manager. We also looked at each person’s care plan, risk management plan, health care records and medicines records.

Following the inspection, we spoke with one relative and received comments from a local authority care manager and a clinician from the health authority’s learning disability team.

Overall inspection

Requires improvement

Updated 8 April 2015

This inspection took place on 15 and 16 January 2015. The visit on 15 January 2015 was unannounced and we told the provider we would return on 16 January to complete the inspection.

The last inspection of the home took place on 23 November 2013 when the service was meeting all of the standards we inspected.

Support For Living – 13 Newburgh Road is a care home providing support and accommodation for up to seven people who have a learning disability and mental health needs. At the time of this inspection, three people were living in the home.

The home has a registered manager who has been in post since 2005. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

We found two breaches of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2010. Fire safety measures in the home were inadequate and people using the service and others would be at risk in the event of a fire. There were not enough staff at all times to care for and support people using the service.

You can see what action we told the provider to take at the back of the full version of this report.

Staff supported people in a caring and professional way, respecting their privacy and dignity.

Staff had the training they needed and they were able to tell us about people’s individual needs and how they met these in the home.

Staff understood the provider’s safeguarding procedures and they understood the importance of reporting any concerns about the welfare and safety of people using the service.

People consistently received their medicines safely and as prescribed.

We found the service to be meeting the requirements of the Deprivation of Liberty Safeguards (DoLS) and Mental Capacity Act 2005 (MCA). The Deprivation of Liberty Safeguards provide legal protection for vulnerable people who are, or may become, deprived of their liberty in a hospital or care home.

Care records reflected people’s health and social care needs and staff regularly reviewed each person’s care and support. The registered manager and staff communicated effectively to make sure all staff were kept up to date with each person’s care and support needs.