Long Eaton View Care Home

Updated 26 March 2026

Long Eaton View is a residential care home providing personal care for up to 60 people aged 65 and over. At the time of our inspection there were 48 people using the service.The accommodation is provided over 3 floors.

The purpose for our inspection was because the provider had not been inspected previously, since registering with us in 2022. We completed a fully comprehensive inspection where all key questions and quality statements were assessed. At the time of our visit ownership of the provider had recently changed.

We found people were safe and had their needs met in a timely manner. Staff were skilled, kind and approachable. There were sufficient staff available to keep people safe and meet their needs. Leaders were knowledgeable, approachable and had put systems in place to ensure that they had oversight of the governance of the care home. We found some gaps in recording care interventions in people’s care plans, but these did not affect the care being delivered.

People were offered a range of activities to entertain them and there was a healthy menu with lots of choice available, and the provider catered for people’s individual dietary requirements. The care home was clean, tidy and pleasantly decorated and furnished.

Updated 26 March 2026

We spoke to 6 people and 15 relatives.

People told us that they were happy with the care being provided and that they felt safe. Some people were not happy with the food that was being served to them, however they were offered alternative meal choices.

The majority of relatives told us that they felt family members were safe and well cared for, whilst two relatives told us that they had mixed experiences about the care but felt their relative was safe overall.

Most relatives told us that their family members were given choices and had their independence respected, with help being available should they need it. There was mixed feedback around food, with some relatives telling us that they felt there was a lack of choice.

Relatives told us that if they needed to make a complaint they would know how and would be listened to, however, some relatives told us that their concerns had not always been dealt with in a timely way.

Several relatives told us that they did not believe the provider communicated well with them, and some said that the provider did not inform or consult them about changes in their relative’s care plans. Relatives told us that they did not feel that leaders communicated clearly with them and that on some occasions they had to ask rather than being informed about things.