You are here

Sunnyside Care Homes Limited - 410-412 High Road Good

Inspection Summary

Overall summary & rating


Updated 25 February 2020

About the service

Sunnyside Care Homes Limited - 410-412 High Road is a care home registered to accommodate and support up to seven people with learning disabilities. At the time of the inspection, seven people were living at the home. The service is a two-floor building. Each floor has separate adapted facilities.

The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service receive planned and co-ordinated person-centred support that is appropriate and inclusive for them.

People’s experience of using this service

Care plans contained risk assessments to effectively manage risks and help keep people safe. Pre-employment checks had been carried out to ensure staff were suitable to support people. People told us they felt safe at the home and staff were aware of how to safeguard people from abuse. There were appropriate numbers of staff to support people when required. Medicines were being managed safely.

Staff had completed essential training to perform their roles effectively and felt supported in their roles. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

People received care from staff who were caring and had a good relationship with them. Staff respected people’s privacy and dignity. People were encouraged to be independent and to carry out tasks without support.

People received person centred care. Care plans had been reviewed regularly to ensure they were accurate. People participated in activities to support them to develop and maintain relationships to avoid social isolation.

Feedback was sought from people and relatives and this was used to make improvements to the home. Systems were in place for quality assurance.

For more details, please see the full report which is on the CQC website at

Rating at last inspection

At our last inspection on 8 August 2017, the home was rated good (published 1 September 2017).

Why we inspected

This was a planned inspection based on the previous rating.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.

Inspection areas



Updated 25 February 2020

The service was safe.

Details are in our safe findings below.



Updated 25 February 2020

The service was effective.

Details are in our effective findings below.



Updated 25 February 2020

The service was caring.

Details are in our caring findings below.



Updated 25 February 2020

The service was responsive.

Details are in our responsive findings below.



Updated 25 February 2020

The service was well-led.

Details are in our well-led findings below.