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Inspection Summary


Overall summary & rating

Good

Updated 5 February 2021

Millfield is a purpose-built care home, owned by Anchor, which is England's largest not-for-profit provider of support, care and housing for older people. It is set in the Waterhead area of Oldham. The service is registered to provide care for 37 people. At the time of our inspection there were 32 people living at the home.

We found the following examples of good practice.

There was a screening procedure in place for any visitors to the home. This included a lateral flow COVID-19 test.

Information was displayed throughout the building to remind people to be careful about infection transmission, to wash their hands and to comply with government guidance around wearing PPE.

The building was clean and well-maintained. The risk of infection transmission was minimised through enhanced cleaning schedules.

Staff had received infection prevention and control training. There was an ample supply of PPE and we observed staff wearing it correctly. Hand sanitiser was readily available throughout the service.

People who used the service and staff were regularly tested for COVID-19 in line with current government guidance.

Staff helped people to stay in touch with family and friends through phone and video calls. Some ‘window’ visits were permitted.

The registered manager had an ‘open door’ management approach and was on hand to offer emotional support to staff. A counselling service was available for anyone who needed additional help.

Inspection areas

Safe

Good

Updated 5 February 2021

We were assured the service was following safe infection

prevention and control procedures to keep people and staff safe.

Further information is in the detailed findings below.

Effective

Good

Updated 5 February 2021

Caring

Good

Updated 5 February 2021

Responsive

Good

Updated 5 February 2021

Well-led

Good

Updated 5 February 2021