• Care Home
  • Care home

Brambles Residential Care Home

Overall: Good read more about inspection ratings

Birchfield Road, Redditch, Worcestershire, B97 4LX (01527) 555800

Provided and run by:
Sanctuary Care Property (1) Limited

Latest inspection summary

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Background to this inspection

Updated 14 December 2023

The inspection

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. We checked whether the provider was meeting the legal requirements and regulations associated with the Act. We looked at the overall quality of the service and provided a rating for the service under the Health and Social Care Act 2008.

As part of this inspection, we looked at the infection control and prevention measures in place. This was conducted so we can understand the preparedness of the service in preventing or managing an infection outbreak, and to identify good practice we can share with other services.

Inspection team

The first day of inspection was carried out by 2 inspectors and 1 inspector on the second day.

Service and service type

Brambles Residential Care Home is a ‘care home’. People in care homes receive accommodation and nursing and/or personal care as a single package under one contractual agreement dependent on their registration with us. Brambles Residential Care Home is a care home without nursing care. CQC regulates both the premises and the care provided, and both were looked at during this inspection.

Registered Manager

This provider is required to have a registered manager to oversee the delivery of regulated activities at this location. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Registered managers and providers are legally responsible for how the service is run, for the quality and safety of the care provided and compliance with regulations.

At the time of our inspection there was a registered manager in post.

Notice of inspection

This inspection was unannounced. The provider was made aware we would be returning the following week for a second visit.

What we did before the inspection

We reviewed information we had received about the service since the last inspection. We sought feedback from the local authority and Healthwatch. Healthwatch is an independent consumer champion that gathers and represents the views of the public about health and social care services in England. We used the information the provider sent us in the provider information return. This is information providers are required to send us annually with key information about their service, what they do well, and improvements they plan to make. We used all this information to plan our inspection.

During the inspection

We spoke with 4 people about their experience of the care provided and 2 relatives. We spoke with 9 members of staff including the registered manager, deputy manager, and regional manager.

We looked at a range of records including 5 people's care records, medication records and staff files. After the inspection site visit, we reviewed further records relating to the safety, quality, and management of the service.

Overall inspection

Good

Updated 14 December 2023

About the service

Brambles Residential Care Home is a residential care home providing personal care and accommodation for up to 64 people. The service provides support to older people, including some people living with dementia. The care home provides support to people over 3 floors, all of which have adapted facilities. At the time of our inspection there were 50 people using the service.

People’s experience of using this service and what we found

Some minor improvements were needed in relation to medicines management to ensure practices reflected National Institute for Health and Care Excellence (NICE) guidance. Parts of the environment were worn and tired, the provider had identified this, and plans were in place for a refurbishment of the service.

Risk assessments and care plans had been developed to meet people's needs and were reviewed regularly. Recruitment processes were in place and there was enough staff on duty to meet people's needs.

There was a culture of continuous learning and improvement and systems were in place to monitor the quality and safety of the service.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

The last rating for this service was good (published 6 June 2019).

Why we inspected

This inspection was prompted by a review of the information we held about this service. We undertook a focused inspection to review the key questions of safe and well-led only. For those key questions not inspected, we used the ratings awarded at the last inspection to calculate the overall rating.

You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for Brambles Residential Care Home on our website at www.cqc.org.uk.

Follow Up

We will continue to monitor information we receive about the service, which will help inform when we next inspect.