• Care Home
  • Care home

Rose Belle

Overall: Requires improvement read more about inspection ratings

37 Cross Road, Witham, Essex, CM8 2NA (01376) 512438

Provided and run by:
AGL Care Ltd

Latest inspection summary

On this page

Our current view of the service

Requires improvement

Updated 26 March 2026

Date of inspection: 07 April 2026 – 08 May 2026

Rose Belle is a residential care home providing accommodation with personal care for up to 7 people. There were 6 people living at Rose Belle at the time of our assessment. The service provides care to older and younger people with mental health needs and people with learning disabilities and autistic people. We assessed the service against 'Right support, right care, right culture' guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted. This was a fully comprehensive assessment and we looked at all 5 key questions.

We identified 3 breaches of the legal regulations in relation to need for consent, safe care and treatment and good governance.

We found that it was not always clear when care plans and risk assessments were being reviewed and updated. We found inconsistent information relating to some people’s needs and there was not always sufficient information relating to individual risks to people and how these should be managed and mitigated. Governance systems and audits were not effective in identifying and addressing concerns, particularly around infection prevention control and accidents and incidents. We found that there were concerns around the providers processes for completing Mental Capacity Assessments.

Staff told us they were supported by management and felt comfortable with raising any concerns or complaints. Staff told us they liked working at Rose Belle and were caring and supportive of people. People were supported by a consistent staff team who knew people well. People’s communication needs were assessed.

We have asked the provider for an action plan in response to the concerns found at this assessment.

People's experience of the service

Updated 26 March 2026

We spoke with people who lived at Rose Belle along with their relatives to gain insight into the care they received. People and their relatives expressed overall satisfaction with the care and support received at Rose Belle. However, our assessment did identify some aspects of care and support that did not always meet the expected standards.

Feedback we received was positive and people and their relatives told us staff were kind, caring and treated people with dignity and respect. One relative told us, “I feel positive about the care provided at Rose Belle. We have always been satisfied with [relatives’] care.” People and relatives told us they felt comfortable raising any issues with staff or the manager should they need to.