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Inspection carried out on 11 October 2018

During a routine inspection

We inspected Quarry Oaks Care Home on 11 October 2018. In order to ensure the people we needed to speak with were available we gave 48 hours’ notice of our intention to undertake the inspection. Quarry Oaks Care Home is registered to provide accommodation for up to two younger adults living with a mental health condition. At the time of our inspection there was one person living at the home.

The person was at the heart of the service and was treated as a member of the provider’s family. There was a positive, supportive atmosphere at the home and the person was satisfied with the way the service was run. They did not wish to move from the home and could not suggest any ways that the service could be improved.

The person lived in a homely environment and was treated with kindness and compassion. We observed positive interactions between people and the provider. There was an open, trusting relationship and it was clear they knew each other well and the provider understood the person’s needs.

The person felt safe at Quarry Oaks Care Home. The provider and staff member understood their responsibilities and actions required should safeguarding concerns occur. The provider and staff had undertaken relevant training to help ensure the safety of the person living at the home.

Risks to the person’s health and well-being were assessed, monitored and managed appropriately. They were supported to attend appointments with healthcare professionals when required. The provider had an extensive knowledge of the person and their support needs and any underlying health concerns.

The provider followed legislation designed to protect the person’s rights and liberty. Where the person required support, this was delivered by the provider, with assistance from a family staff member. No additional staff were employed.

Safe systems were in operation to support the person to manage their own medicines. Suitable arrangements were in place to deal with emergencies and the person and staff member knew what to do if the fire alarm activated.

The person enjoyed their meals and received a suitably nutritious diet based on their needs and preferences. The person was involved in planning the care and support they received, was supported to make choices about how they lived their life, what they did and where they spent their time. They were free to come and go as they pleased.

Inspection carried out on 2 October 2017

During a routine inspection

We inspected Quarry Oaks Care Home on 2 October 2017. In order to ensure the people we needed to speak with were available we gave 48 hours’ notice of our intention to undertake the inspection. Quarry Oaks Care Home is registered to provide accommodation for up to two younger adults living with a mental health condition. At the time of our inspection there was one person living at the home.

We identified areas where improvements were required. Although the service was meeting the person’s needs the provider had not ensured that they or the staff member had completed necessary training. Some records such as those recording the monthly checking of fire detection equipment had not been maintained.

The person was at the heart of the service and was treated as a member of the provider’s family. There was a positive, supportive atmosphere at the home and the person was satisfied with the way the service was run. They did not wish to move from the home and could not suggest any ways that the service could be improved.

The person lived in a homely environment and was treated with kindness and compassion. We observed positive interactions between people and the provider. There was an open, trusting relationship and it was clear they knew each other well and the provider understood the person’s needs.

The person felt safe at Quarry Oaks Care Home. The provider and staff member understood their responsibilities and actions required should safeguarding concerns occur.

Risks to the person’s health and well-being were assessed, monitored and managed appropriately. They were supported to attend appointments with healthcare specialists when required. The provider had an extensive knowledge of the person and support needs and any underlying health concerns.

The provider followed legislation designed to protect people’s rights and liberty. Where people required support this was delivered by the provider, with assistance from a family staff member. No additional staff were employed.

Safe systems were in operation to support the person to manage their own medicines. Suitable arrangements were in place to deal with emergencies and the person and staff member knew what to do if the fire alarm activated.

The person enjoyed their meals and received a suitably nutritious diet based on their needs and preferences. The person was involved in planning their care and support they received, was supported to make choices about how they lived their life, what they did and where they spent their time. They were free to come and go as they pleased.

We found one breach of the Health and Social Care Act 2008 (Regulated activities) Regulations 2014. You can see what action we told the provider to take at the back of the full version of this report.

Inspection carried out on 28 September 2015

During a routine inspection

We inspected Quarry Oaks Care Home on 28 September 2015. In order to ensure the people we needed to speak with were available we gave 48 hours’ notice of our intention to undertake the inspection. Quarry Oaks care Home is registered to provide accommodation for up to five younger adults living with a mental health condition. At the time of our inspection there were two people living at the home.

The provider delivered the majority of the care and support themselves. People were at the heart of the service and were treated as members of the provider’s family. There was a positive, supportive atmosphere at the home.

People lived in a homely environment and were treated with kindness and compassion. We observed positive interactions between people and the provider. There was an open, trusting relationship and it was clear they knew each other well and the provider understood people’s needs.

People felt safe at Quarry Oaks Care Home. The provider had received appropriate training in a range of subjects, including how to protect people from the risk of abuse.

Risks to people’s health and well-being were assessed, monitored and managed appropriately. People were supported to attend appointments with healthcare specialists. The provider had an extensive knowledge of each person’s care and support needs and any underlying health concerns.

The provider was an experienced social care professional. They met people’s needs effectively and followed legislation designed to protect people’s rights and liberty. Where people required support this was delivered by the provider, with occasional assistance from a family staff member who was also suitably trained. No additional staff were employed.

Safe systems were in operation to support people to manage their own medicines. Suitable arrangements were in place to deal with emergencies and people knew what to do if the fire alarm activated.

People enjoyed their meals and received a choice of a suitably nutritious diet based on their needs and preferences. People were involved in planning the care and support they received and the way the home was run.

People were supported to make choices about how they lived their lives, what they did and where they spent their time. They were free to come and go as they pleased.

People were satisfied with the way the service was run. Neither wished to move from the home and they could not suggest any ways that the service could be improved.

Inspection carried out on 12 September 2013

During a routine inspection

We spoke with two of the three people who were living at the home. They told us they could make decisions and the manager and staff were �friendly and helpful�. One added �I can choose what time I get up, when I go to bed and what I do each day�. People said they had �no concerns� about how their care and support needs were met. We were told staff were �available if I need them�. People told us they felt �safe and happy� at the home. Both people we spoke with had lived at the home for many years and clearly viewed it as their home.

We viewed care plans and related records for all three people. These were individual and showed people were receiving appropriate care and support. The home is owned and managed by the same person. They and members of their family provide all necessary support for people. We spoke with staff on duty including the provider/manager. Staff were aware of how people should be supported, their individual likes and dislikes and the help they required. Staff had completed relevant training stated they felt they had sufficient time to meet people�s needs.

The home was clean and appropriate procedures were in place to reduce any risks of infection. There were systems in place to monitor the quality of the service provided.

Inspection carried out on 13 December 2012

During a routine inspection

We spoke with two of the three people who were living at the home. They told us they could make decisions and the manager and staff were �very nice�. People said that they had �no concerns� about how their care and support needs were met. We were told that staff were �always available when they needed them�. People told us that they felt �safe and happy� at the home. Both people we spoke with had lived at the home for many years and clearly viewed it as their home.

We viewed care plans and related records for all three people. These were individual and showed that people were receiving appropriate care and support. The home is owned and managed by the same person with either they or members of their family providing all necessary support for people.

Inspection carried out on 8 September 2011

During a routine inspection

We spoke with three of the four people who live at the home. All were happy with where they were living and stated that their needs were being met. People said that if they had any problems they would raise these with the provider. They had no concerns or complaints when we visited.

We also spoke with other professionals involved in the care of people. They stated that they had no concerns about the home and that people were very settled and supported by the service.

Reports under our old system of regulation (including those from before CQC was created)