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St Anne's Community Services - Phoenix Court Good

Inspection Summary


Overall summary & rating

Good

Updated 9 December 2020

St Anne's Community Services - Phoenix Court is a care home registered to provide accommodation and personal care for up to seven adults with learning disabilities. There were six people living in the home when we inspected.

We found the following examples of good practice.

The environment was clean, hygienic and well ventilated.

The provider had arrangements in place to test people and staff for COVID-19.

Staff supported people to keep in touch with family and friends through telephone and video calls and provided individualised support to maintain people’s wellbeing and prevent social isolation.

Signage around the home promoted the use of personal protective equipment (PPE) and good hand hygiene practices

Further information is in the detailed findings below.

Inspection areas

Safe

Requires improvement

Updated 9 December 2020

We were assured the service were following safe infection prevention and control procedures to keep people safe

Effective

Good

Updated 9 December 2020

Caring

Good

Updated 9 December 2020

Responsive

Good

Updated 9 December 2020

Well-led

Good

Updated 9 December 2020