The Hamptons

This means we looked for evidence that people were protected from abuse and avoidable harm.

At our last assessment we rated this key question requires improvement. At this assessment the rating has remained requires improvement.

This meant some aspects of the service were not always safe and there was limited assurance about safety. There was an increased risk that people could be harmed.

The service did not have a current ligature risk assessment in place at the time of the assessment. The previous ligature assessment had been due for review in November 2024. A review of the risks had taken place in February 2025 but had not been fully written up.

The maintenance system did not clearly document and allow for effective oversight of ongoing maintenance issues within the service.

Patient prescription charts had not been fully signed when all medications had been administered.

Mandatory training compliance was low for certain courses with 22 courses not meeting the provider’s 80% target.

However, there were mostly effective systems and processes to protect people from abuse and neglect. Staff understood how to protect patients from abuse. Staff completed risk assessments for patients. There was sufficient staff to support patients with multi-disciplinary team support available.

The service was in breach of regulations for people’s safe care and treatment.