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Whitehaven Residential Home Good

Inspection Summary


Overall summary & rating

Good

Updated 25 February 2021

Whitehaven residential care home is registered to provide accommodation and personal care for up to 15 older people, some of whom live with dementia. Accommodation is arranged over two floors with stair lift access to all areas. At the time of our inspection 15 people lived at the home.

We found the following examples of good practice.

Systems were in place to support visitors to access the service safely and reduce the risk of them spreading infection.

Risk assessments for staff at higher risk or with underlying health conditions were carried out to minimise the risk and spread of infection and keep people safe. Everyone in the staff team had received the vaccine to protect them from coronavirus.

The registered manager was communicating with people, staff and family members regularly to make sure everyone understood procedures and precautions being taken, and how to keep people safe. The registered manager worked with the care staff team to ensure infection prevention and control measures were followed.

The service had enough personal protective equipment (PPE) to meet current and future demand. Staff were using PPE correctly and disposal was safe.

There were up to date infection prevention and control (IPC) policies and procedures, backed up by regular newsletters and there were posters around the home. There was a COVID-19 folder accessible to all staff. Staff had received training and COVID-19 testing was taking place in accordance with current guidance.

Inspection areas

Safe

Good

Updated 25 February 2021

Inspected but not rated

Effective

Good

Updated 25 February 2021

Caring

Good

Updated 25 February 2021

Responsive

Good

Updated 25 February 2021

Well-led

Good

Updated 25 February 2021