Last updated 1 April 2017
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

This inspection took place on 01 and 02 March 2017and was unannounced. The inspection was undertaken by one adult social care inspector.

Before the inspection, we reviewed all the information we held about the home. We reviewed statutory notifications and safeguarding referrals. We also reviewed the action taken by the provider following our previous inspection, who wrote to us explaining what action the service had taken to meet legal requirements.

We looked at records held by the service, including policies and procedures, staffing rotas, four medication administration records (MAR) five care files and four staff personnel files.

At the time of the inspection there were 28 people using the service. During the inspection we spoke with the registered manager, the deputy manager, six care staff, three people who used the service, four visiting relatives and two visiting healthcare professionals.

We observed care within the home throughout the day including the lunch time medicines round and the breakfast and lunchtime meal. We walked around the premises and looked in various rooms. We also reviewed previous inspection reports and other information we held about the service.