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Inspection Summary


Overall summary & rating

Good

Updated 14 April 2021

Halliwell is a care home with nursing which is registered to provide a service for up to 64 people who require assistance with nursing and personal care. At the time of the inspection 58 people were living at the home. People living at the home had a variety of care and support needs, such as dementia and physical disabilities. The service is provided from a residence over three floors, each of which had separate adapted facilities.

We found the following examples of good practice.

People were well supported by staff to have telephone and internet contact with their family and friends. The staff facilitated in person visits in a manner which minimised the risk of infection spread, including outside visits, and visits using a specially adapted screened room through an external door on the ground floor of the home.

The registered manager had plans in place to isolate people with COVID-19 to minimise transmission. The service had good supplies of personal protective equipment (PPE) that were readily available at stations throughout the service.

Visitors were asked health screening questions regarding Covid-19, received COVID-19 lateral flow tests and were expected to wash their hands with soap and water at an external sink when they arrived.

Staff had received training on how to keep people safe during the COVID-19 pandemic and staff and residents were regularly tested for COVID-19. The building was clean and free from clutter.

Staff ensured people’s welfare had been maintained and they had sufficient stimulation, with activities facilitated by dedicated staff. Social bubbles had been created within the home so that people could interact more freely and participate in group activities. One person told us they'd been looked after well by staff who had worked hard to keep them safe. People were seen to be supported to have fun and interact within their groups.

Inspection areas

Safe

Good

Updated 14 April 2021

Further information is in the detailed findings below.

Effective

Good

Updated 14 April 2021

Caring

Good

Updated 14 April 2021

Responsive

Outstanding

Updated 14 April 2021

Well-led

Good

Updated 14 April 2021