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Inspection Summary


Overall summary & rating

Good

Updated 28 April 2021

Oak House Care Home is a grade two listed building situated in the town of Axminster. The service is registered to provide care and accommodation for up to 17 people. They provide care and support for frail older people and some living with dementia. There were 13 people living at the service when we visited. We found the following examples of good practice.

Staff had received infection control training and followed up to date infection prevention and control guidance to help people stay safe. Staff used personal protective equipment (PPE) correctly and in accordance with current guidance to minimise cross infection risks to people.

There were sufficient stocks available including masks, gloves, aprons and hand sanitiser. Staff breaks had been staggered to allow for social distancing to be maintained.

Staff and people were regularly tested in line with the government's current testing programme.

The home was clean, systems were put in place to ensure regular cleaning of frequent touch points such as door handles and light switches.

Systems were in place for visitors to visit the home. There was a booking system which spaced visits to avoid potential infection transmission with other visitors.

Infection prevention and control audits took place. Staff had the opportunity to discuss IPC at staff meetings and this enabled them to clarify queries and make suggestions. This ensured the registered manager and management team had effective oversight of infection control measures.

The provider had contingency plans in place in the event of any outbreak of Covid-19 or other emergency.

Inspection areas

Safe

Good

Updated 28 April 2021

Further information is in the detailed findings below.

Effective

Good

Updated 28 April 2021

Caring

Good

Updated 28 April 2021

Responsive

Good

Updated 28 April 2021

Well-led

Good

Updated 28 April 2021