Archived: Money Lane

Updated 23 March 2015

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

This inspection took place on 20 and 25 November 2014. The visit on 20 November was unannounced and we told the manager we would return on 25 November to complete the inspection.

The inspection team comprised one Care Quality Commission (CQC) Inspector.

Before the inspection, we reviewed the information we hold about the service, including the last CQC inspection report and a monitoring report from the local authority.

During the inspection, we spoke with three people using the service, three members of staff and the manager. We spent some time observing staff supporting people to help us understand the experiences of people using the service. We looked at two people’s support plans, risk assessments and medicines records. We also looked at two staff recruitment records and other records kept in the service.

After the inspection we spoke with the relatives of two people using the service.

Updated 23 March 2015

Money Lane is a care home providing care and accommodation to up to five adults with a learning disability. The last inspection of the service took place on 18 and 23 April 2013 and we found the service was meeting all of the Regulations we looked at.

This inspection took place on 20 and 25 November 2014. The visit on 20 November was unannounced and we told the manager we would return on 25 November to complete the inspection.

The registered manager told us she had worked in the service for 13 years. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

Staff assessed the care and support needs of people using the service, understood each person’s needs and knew how people preferred to be cared for and supported.

Staff supported people to access the healthcare services they needed and made sure they received the medicines they needed.

The provider carried out checks to make sure staff were suitable to work with people using the service.

Staff had the training they needed and the provider and registered manager supported staff to deliver appropriate care and support safely.

The provider had systems to monitor the quality of the service and obtain feedback from people using the service, their representatives and others.

The atmosphere in the home was open, welcoming and inclusive. Staff spoke to people in a kind and friendly way and we saw many positive interactions between the staff and people who used the service.