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Inspection Summary


Overall summary & rating

Good

Updated 16 May 2018

This inspection took place on 19 and 23 April 2018 and was unannounced.

At our last inspection we rated the service ‘Good’. At this inspection we found the evidence continued to support the rating of ‘Good’ and there was no evidence or information from our inspection and on-going monitoring that demonstrated serious risks or concerns. This inspection report is written in a shorter format because our overall rating of the service has not changed since our last inspection.

Wellington Park Nursing Home is a care home which provides nursing and residential care for up to 28 people. People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection.

Within the building there are four floors, each of which has separate adapted facilities. All four floors specialise in providing nursing care and support to the elderly and people living with dementia and physical health needs. At the time of this inspection there were 24 people using the service.

We observed people to be happy and relaxed in their surroundings. People and relatives confirmed that they and their relative felt safe living at Wellington Park Nursing Home.

People’s identified risks relating to their health and care needs had been assessed and clear guidance had been provided on how to reduce or mitigate risks to ensure people’s safety.

The service followed robust procedures to ensure the safe administration and management of medicines.

We observed sufficient staffing levels within the home during the inspection. Safe recruitment processes ensured that only staff assessed as safe to work with vulnerable adults were employed.

People’s needs and choices were assessed prior to admission to the home so that the service could confirm that they could effectively meet people’s needs.

Care plans were detailed, person centred and were reviewed on a monthly basis or sooner where people’s needs had changed.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.

Care staff told us and records confirmed that they were supported in their role through a variety of processes including supervision, appraisals, training and team meetings.

Care staff knew people well and were responsive to their needs and wishes. We observed people had established positive relationships with other people and care staff which were based on mutual trust and respect.

All complaints received were investigated with details of the outcomes and any improvements clearly documented with a written response.

A number of audits and checks were completed by the senior management team to monitor the quality of the service people received and to ensure that where issues were identified these were addressed with a view to continuously learn and improve.

Further information is in the detailed findings below.

Inspection areas

Safe

Good

Updated 16 May 2018

The service remains Good.

Effective

Good

Updated 16 May 2018

The service remains Good.

Caring

Good

Updated 16 May 2018

The service remains Good.

Responsive

Good

Updated 16 May 2018

The service remains Good.

Well-led

Good

Updated 16 May 2018

The service remains Good.