Sahara House

Updated 4 December 2025

Sahara House is a residential care home registered to provide accommodation, personal care and support for up to 19 people, with a learning disability and/or autism and physical disabilities. At the time of our inspection, 15 people were living in the home.

This assessment took place on the 10 of December 2025 to 30 December 2025. We visited the service on 12 December 2025.

This inspection was prompted by a review of the information we held about this service. As a result, we undertook a Comprehensive inspection to review the key questions of Safe, Effective, Caring, Responsive and Well-Led. During the assessment, we looked at 33 quality statements.Our assessment was unannounced.

The inspection team consisted of 2 inspectors.

We spoke with the registered manager, the deputy manager, 3 staff members, 3 people living at the service and 1 relative.

We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.

Since the previous assessment, we saw evidence that the service had made improvements following the shortfall found at the last assessment. Risks relating to individuals' care were assessed and staff clearly understood their duty to ensure people’s safety.

Care was delivered in the least restrictive manner, always prioritising the best interests of those supported. Recruitment processes were robust, ensuring staff were suitable for their roles, and all mandatory training had been completed. Staff members expressed that they felt appreciated and well-supported by the management team.

After our visit to the service, we spoke with 14 staff, and 4 relatives.

Updated 4 December 2025

The service fostered a positive organisational culture and collaborated closely with external health and social care professionals; the service ensured the health, wellbeing, and continuity of care for all individuals.

People and relatives reported that their loved ones were safe in the presence of staff, who were well-informed about how best to provide support. The service prioritised the involvement of people in their own care, ensuring that their rights were upheld. Comprehensive assessments of care and support needs were conducted prior to people being admitted to the home, guaranteeing that all requirements were understood from the outset.

Staff were equipped with the necessary training to perform their roles effectively, and robust safeguarding systems were in place to protect individuals from abuse. This proactive approach ensured that the rights and safety of those receiving care were consistently prioritised.

The service employed risk assessments to ensure that people received safe and appropriate care. Medicines management practices were effective, with systems in place to ensure the safe handling and administration of medications. Additionally, the service implemented careful recruitment processes to ensure that only suitable staff were appointed.

The registered manager was involved in promoting a positive organisational culture. by actively collaborating with external health and social care professionals, the service was able to maintain a good standard of health and wellbeing for individuals.