We carried out a review of the data available to us about Dynamic Community Care Ltd on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Dynamic Community Care Ltd, you can give feedback on this service.
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
People’s experience of using this service and what we found
Minor Improvements were needed to recruitment processes. However, the registered manager confirmed they had taken action to resolve this following the inspection. People received a safe service. The service had systems in place to protect people from harm. Risks to people were effectively assessed and documented.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. Staff had the training they needed to carry out their roles and to provide people's care in a safe way.
People told us staff were kind and caring and knew their needs well. Staff respected people's decisions and choices about their care. People were supported to eat meals of their choice and to maintain adequate nutrition and hydration.
People’s care plans included an overview of their lifestyle and preferences. The service had a system for investigating complaints.
The registered manager’s quality assurance processes were sufficient for the size of the service. and they were prepared to introduce additional checks when needed. The registered manager and staff team were committed to delivering a high standard of care.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
This service was registered with us on 20 October 2021 and this is the first inspection.
Why we inspected
This inspection was prompted by a review of the information we held about this service.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.