During an assessment under our new approach
Date of assessment: 18 June, 2026.
Roundhey Care is a home care agency providing personal care to people in their own homes. The service was supporting 5 people with a regulated activity at the time of the assessment.
The service has been rated good. People felt safe and were supported by staff who understood how to protect people from abuse and avoidable harm.
The rotas were managed well. Carers were punctual visiting people on time and they were not rushed. Staff were recruited safely. Staff told us they felt valued and received good support from the registered manager. Medicines were managed safely.
People and their families were regularly consulted about the care provided. Staff worked well with other health and social care professionals and supported people to achieve good outcomes.
People were treated with dignity and respect and were supported by a consistent staff team who knew them well and treated them as individuals.
The service was well led. The registered manager led by example and a positive person-centred culture supported the delivery of good care.