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Inspection report

Date of Inspection: 8, 10 January 2014
Date of Publication: 7 February 2014
Inspection Report published 07 February 2014 PDF | 78.85 KB


Inspection carried out on 8, 10 January 2014

During a routine inspection

People who used the service told us they were very satisfied with the care and treatment they received at London Medical.

The provider had taken sufficient steps to ensure that medication was given in accordance with prescribing guidelines and medicines are only prescribed by a suitably qualified medical practitioner.

People were treated with equipment that was fit for the purpose it was being used for. Equipment was clean and well maintained, and people we spoke to said they were satisfied with the standard and comfort of the equipment being used.

People were cared for by suitable numbers of experienced staff. These staff had the correct qualifications for the role they were being asked to perform and had received training in the equipment they were using. One person described the staff as ‘highly informative and extremely thorough’.

The provider kept comprehensive computerised records of each consultation and these records were kept securely and backed up regularly.