Updated 8 October 2025
Date of assessment 13 to 22 October 2025. The service is a care home without nursing that provides accommodation, support and care for up to 3 people with mental health needs and a learning disability. At the time of our inspection 1 person was living in the home.
We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it. We found that the provider did not always meet the principles of ‘Right support, right care, right culture.’
We completed this inspection due to concerns raised about the way the service was being managed. We found 4 breaches in relation to safe care and treatment, safeguarding people from abuse, good governance and safe premises and equipment
People had not always been protected from the risk of harm. Governance and oversight were ineffective.
Staff did not follow best practice guidance when assessing people’s mental capacity to consent and did not always respect people’s decisions. Infection control and food hygiene practices were poor. Audits that were in place were not robust or effective and had not identified the shortfalls we found on the day of our inspection. The environment was not maintained in a way that met people’s needs and preferences.
We have asked the provider for an action plan in response to the concerns found at this assessment.