Phoenix Ultrasound

We looked for evidence that safety was a priority for everyone, and leaders embedded a culture of openness and collaboration. We checked that people were safe and protected from bullying, harassment, avoidable harm, neglect, abuse and discrimination. This was the first inspection for this service. This key question has been rated requires improvement. 

We identified 4 breaches of the legal regulations. This meant leaders did not always know how to ensure people were safe from harm. The service did not always make sure there was continuity of care. Staff did not consistently carry out identity checks of patients. Staff were not consistent in their approach to handwashing prior to examinations.