Phoenix Ultrasound

We looked for evidence that people were always treated with kindness, empathy and compassion. We checked that people’s privacy and dignity was respected, that they understood that they and their experience of how they were treated and supported mattered. We also looked for evidence that every effort was made to take people’s wishes into account and respect their choices, to achieve the best possible outcomes for them. 

This is the first inspection for this service. This key question has been rated requires improvement. We identified a breach of the legal regulations in relation to dignity and respect.